How should to do if I meet some trouble while using?
The English manual book and video will be provide for showing how to resolve the problems, if necessary, we will dispatch our engineer to your factory.
How long is the guarantee?
Warranty for 12 months without artificial and deliberate damage.
How about the delivery time?
It can be shipped immediately for the machine in stock, and 5-7 days for the machine out of stock.
Are you manufacturer or trade company?
We are a professional manufacturer for producing fertilizer process machines and related machine (granulator, crusher, mixer, packing, feeding machines and conveyor belt) etc.
Can we see some fertilizer plant with your machine?
We can take the customer to visit fertilizer plants with our equipment.
Can we visit your factory for machine testing operations?
We warmly welcome the clients to visiting our factory for trying machine.
Do you provide the installation service after ordering your machines?
As for the single machine, we provide the users instruction and operation video. As for the production line, we provide the professional construction drawing, and arrange the engineer guide the user install the machines. Help the user train the skilled workers.